Clear answers, no fluff.

Small landlords with 1 to 20 doors across single-family homes, duplexes, triplexes, and fourplexes. We are not built for institutional apartment operators, HOA boards, or short-term rental hosts.

Yes. The platform is designed for owner-operators who do not have a property management background. The AI team drafts everything — listings, screening summaries, notices, rent reminders, work orders — and you approve before it goes out. You learn the work by reviewing the drafts, not by reading a 400-page property management textbook.

Most landlords with 1 to 5 doors are running their first rent reminder within a day. Adding a property is a single form: address, unit count, current rent, lease end date, tenant contact info. The AI team takes it from there.

They are the six named AI agents that do different parts of your rental operation. Mira drafts tenant communications and leasing work. Owen matches rent, applies your late fee rules, and keeps the books. Lena tracks your state landlord tenant law and fair housing rules. Diego triages repairs and sources vendors. Theo drafts and files the paperwork and chases what is unsigned. Rachel takes after hours tenant calls and sorts urgent from routine. Each one has a defined lane and a boundary it does not cross, which is what makes the work reviewable.

No. The agents draft. You approve. Every notice, every payment reminder, every vendor request, every lease goes through your approval queue first. You see the draft, you see the reasoning, and you decide whether it ships. Agentic means they do the work and bring it to you finished, not that they act without you.

Every action and recommendation is logged with the reasoning behind it. If a draft is wrong, you reject it before it goes out. If something does slip through, the audit trail shows exactly which agent proposed what, what was approved, and when, so you can correct course and we can improve the work.

Lena, the Legal Obligations agent, works from a per state playbook of landlord tenant law: notice periods, deposit limits, fair housing rules and the notice stage of an eviction. She cites her sources, and she says so when she does not have an answer rather than guessing at a number. We are not lawyers, and for an actual dispute you should consult one, but for the routine compliance work Lena is your first line of defense.

No, and we say so plainly. What Lena does is guide the part before court. She tries a payment plan first. If it comes to a notice, she fills in the statutory form your state requires, shows you the ways it may be served, computes the last day to pay, and keeps the proof of service. When the period ends without cure, she assembles the file your attorney will ask for and the case stops until you record one. Manorway never files, never serves and never appears in court for you.

No. Every notice goes out in your name, on your approval, and you serve it yourself or hire a process server (Lena builds the packet either way). Filing an unlawful detainer is legal work, and in Washington a landlord that holds property in an LLC appears in court through an attorney in any case. Lena's job is to make sure that when you bring in counsel, nothing is missing.

Washington first, including Seattle's own rules, with the playbook reviewed by a Washington landlord tenant attorney. Every other state shows general guidance and a prompt to consult counsel until its playbook has been verified the same way. Lena tells you which of the three it is for your property: verified, drafted or not yet covered. She will not guess at a statutory number she does not have.

Lena reviews every screening summary and tenant communication draft for fair housing compliance. If a draft contains language that could be interpreted as discriminatory under the Fair Housing Act, she flags it before you ever see it. You approve every communication, but you are not the only set of eyes.

Yes — we integrate with screening providers that follow FCRA and state-specific rules. Lena also reviews the final adverse-action notice if you decline an applicant based on the screening report.

No. Never. Your tenant pays into a Stripe account in your name. Stripe sweeps the funds to your bank in 2 to 3 business days. Manorway is the ledger and the AI brain that runs your operation, not the bank. We are not a money transmitter, we do not have an FBO account, and we cannot touch your funds because they never enter a Manorway account. This is a deliberate brand position, not a future plan we will change.

Three reasons. First, you have a mortgage auto draft on the 1st of the month and you need that rent in your bank by the 3rd. We are not sitting on a 25 day float. Second, you are not exposed to a sponsor bank compliance review freezing your funds (this has happened to landlords on other platforms when their fintech partner had a regulator question). Third, our incentives are clean. We earn $0 if your rent moves slowly or quickly. We charge a flat per door subscription, not a piece of your float.

ACH from a bank account is the default and costs $5 or less per payment (passed through from Stripe). Card is optional with a passthrough convenience fee paid by the tenant. We are adding both methods through Stripe Connect, the same payments rail used by Airbnb, Lyft, and Shopify.

You pay from your bank, exactly the way you do today. Manorway records every payment, attaches the receipt (snap a photo, vision OCR reads it), categorizes it for your Schedule E, and reconciles it against your bank feed automatically. We never sit between you and your vendors. Later we will offer optional one click ACH out from your own bank, but the money never routes through Manorway.

They stay where state law requires them to live, which in Washington (RCW 59.18.270), California, and New York means a segregated trust account in your name. Manorway tracks the deposit balance against the tenancy, generates the move out statement, and reminds you of the statutory return window. We do not hold the deposit. You do, in the bank account your state requires.

$20 per door per month. That is the whole price list. Every account gets all six AI agents and every feature, flat, with no minimums and no setup fee. You operate the rentals and the AI team drafts the work for your approval, and you stay the manager of record.

Early-access customers get the first month free. Once we exit early access, we will publish a standard trial offer.

No setup fees, no contract minimums, no maintenance markups, no monthly per-tenant charges, and no leasing or renewal fees. The per door rate is the whole bill.

No. Manorway is remote first by design and does not send anyone to your property, which is how the per door fee stays at $20. The parts that need a body on site — showings, move-in and move-out walkthroughs, periodic inspections, photo documentation — stay with you. Where the property fits, self tour technology with smart locks plus ID verification can cover the showings for you. Mira still coordinates the calendar, the prospect and the paperwork around whatever you do in person.

Because most owners do not need a leasing agent every month, and bundling means you pay for it whether or not you use it. Traditional property managers fold this into the 8 to 12 percent of rent they take — you pay roughly a $200 monthly subsidy for the occasional showing or inspection. We leave it out entirely. You get a flat $20 per door for the work that scales (rent, communications, compliance, accounting, vendor sourcing), and when you need someone on site you hire them yourself, once, at their rate.

No. Manorway is software and an AI team, not a staffing service, and we do not dispatch people to your property. For maintenance, Diego sources the trade from your vendor list and lines up the quote, and the vendor bills you directly at their own rate with no Manorway markup. For showings and inspections, you handle it or hire a local agent or licensed inspector yourself. The relationship is yours — their license, their insurance, their direct number.

Traditional PMs typically charge 8 to 12 percent of monthly rent collected plus 50 to 100 percent of one month rent as a leasing fee plus $100 to $350 for renewals. On a $2,000 single-family rental with one turnover per year, that is roughly $3,400 to $4,650 per year. Manorway on the same property is $20 per month, flat, with no leasing or renewal fee, $240 per year. The trade is real: a traditional manager also answers the tenant and shows the unit, and Manorway does not. If you want those handled by someone else, a local manager is the better answer.

Existing leases roll over unchanged. We import the lease, the tenant contact info, the rent amount and due date, and the security deposit. Your tenants get a notice of the change, a new tenant portal login, and the same human — you — for their questions.

Tenant and property data lives in a Supabase Postgres database with row-level security scoped to your account. We use AWS for storage and have a SOC 2 path on the roadmap once we are out of early access. Sensitive data (background reports, banking info) is encrypted at rest and never logged.

The AI team has access to the data it needs to do its job and nothing more. Owen sees rent and payment history. Lena sees screening reports. Diego sees maintenance requests and vendor invoices. Mira sees lease terms and tenant contact info. Cross-domain access is limited to the specific workflow it serves.